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1 Select Cornwall is a small Letting Agency and we do not have pages and pages of conditions and rules. Please be kind enough to read through the following carefully.

2 All the properties are personally selected by us to be included on our site. However, should you have a complaint of any kind with regard to your holiday property, this complaint should be taken up with the owner of the property, preferably while you are there. Full name and address of all the owners are provided when holidays are booked. Also details of how to find the property are sent with receipt, by email.

3 Select Cornwall cannot be held responsible in any way for any problems that you may have with your holiday property. It is highly unlikely that you will find anything wrong but all our owners will endeavour to put right any breakdown of any items and you must contact them with any queries you may have. Only Miss Schofield with The Anchorage lives a short distance away, the rest live at the same address in a different property, so everyone is easily contactable.

4 You, the tenant must replace or pay for any breakages that you incur and must take this up with the owner at the time. If there is an electrical breakdown of any sort, you must not try to effect repair yourself but must contact the owner as soon as possible, so that the owner may sort out the problem.

5 Every effort will be made to re let the property, should you have to cancel your booking, for whatever reason.
In the unlikely event of us being unable to re let, especially if it is only less than 2 months before the holiday date, then no money is returnable from the owners or Select Cornwall. You are advised to take out a Holiday Cancellation Insurance with your local Insurance company or bank.
NB Select Cornwall’s Booking deposit is non refundable if the holiday is cancelled in under 2 months to go. If we manage to re let, then your deposit less an administrative fee, will be returned.
Any payments made to the owner will be returned to you, should we re let the property successfully.

6 a) Some of the properties allow a dog, such as Valley View Holidays and Lower Woodley Barn. The pet must not be left unattended. These properties also allow smoking.
b) The Anchorage and Hendra Paul Cottages do not mind if there is a smoker in your group, but please ask them not to smoke inside, only on an outside patio. These properties do not accept pets.
c) Apple Tree Barn, Tully’s Way and Chy-an-Dor are Non Smoking and No Pets.

7 We do not take bookings from groups of boys-only or girls-only, only families or couples. The person making the booking must be 21 years or over.

8 We ask that you respect the property and look after it as if it were your own. Please leave the property as you found it.

9 If you have taken a holiday in one of the properties this year, we will be happy to take a provisional booking for next years holiday, at the current prices, up to 31st December, after which the new Tariff will apply.


10 TARIFF: Prices are for one weeks holiday rental and include all bed linen, bath mats and 2 tea towels (but not linen, pillows or blankets for the cot) and basic cleaning materials. Some properties include towels and some provide towel hire.
11 a) PAYMENT: Select Cornwall Booking Deposit of 15% in a cheque to Select Cornwall and the balance in a cheque made out to the owner, details of which will be given to you. The balance is due 2 months prior to the start of your holiday and can be sent at the time of booking, with the deposit, on a post dated cheque, made out to the owner. An Invoice will be sent by email confirming the holiday, deposit and how to pay the balance(s).
b) If booking less than 2 months before your holiday the total rent is due at the time of booking. If you cancel, you will be liable for the total cost of the booking unless we can re-let to someone else or you are successful in making an Insurance claim.
Please see 5.

12 PROPERTY AVAILABILITY: If for any reason beyond the owners control (e.g. fire, flood, storm etc.), the property becomes unavailable for letting before you arrive, the booking will be treated as cancelled by the owner and they will refund any monies already paid back to you but we regret that we cannot accept responsibility for any other liability or compensation. Every effort will be made to offer alternative accommodation. This is very unlikely to happen, but it is something that could happen anywhere, anytime.

13 ARRIVAL & DEPARTURE: This is on a Friday or Saturday, depending on which property and except sometimes over Christmas and New Year, depending on which day of the week Christmas Day falls. Also short out-of-season breaks can start and end on any day of the week, subject to availability, in any of the properties that offer this.
We ask that you arrive no earlier than 3pm to ensure that your property is spotless and that you leave no later than 9.00 to 9.30am. Please leave your accommodation tidy and clean, with beds stripped and everything left folded..


14 NUMBER OF GUESTS: Please indicate on the booking form how many adults and children will be staying in each property. Only that number booked may stay.


15 DAMAGE TO PROPERTY: We would be grateful if any breakages or damage be reported at once so that the item can be repaired or replaced. It may be necessary for the guest to be held liable for the payment of any replacement or repair.
See also 4.


16 LIABILITY: Whilst we have taken great care to ensure that all the information and particulars concerning the properties are correct, we at Select Cornwall cannot be held liable in respect of changes or alterations made in the general course of things. Guests using the property, grounds and facilities do so entirely at their own risk and the owner will not be liable for loss, injury or death unless this is caused by their negligence or unless limitation of liability is prohibited by law.

17 The owners of the property cannot be held to account for any disturbance caused by holiday fairs, fetes, events, music  festivals, parties and such like that may occur during the letting period, or any building works in the vicinity or on neighbouring properties.

 

Copyright 2006 Select Cornwall - Self Catering Holidays in Cornwall